Payment Policy
Effective Date: September 25, 2026
At Furry Rascals, we aim to provide clear and transparent information about payments and billing.
This Payment Policy explains the payment methods available through our store, how payments are authorized and processed, how prices and applicable taxes are displayed, how payment verification may work, and how approved refunds are returned.
We recommend reviewing this policy before completing your purchase.
Unless otherwise stated, all prices displayed on furryrascals.shop are listed in United States Dollars (USD).
Payment Methods We Accept
Furry Rascals accepts the payment methods that are actively displayed during Shopify checkout.
Depending on the payment options currently enabled for our store, these may include eligible credit cards, debit cards, digital payment methods, or other payment options supported through Shopify and our applicable payment providers.
Only payment methods displayed during checkout are available for use.
If a particular payment option does not appear during checkout, it is not currently available for that transaction.
Customers can review the available payment methods before submitting their order.
Authorizing Your Payment
When you place an order with Furry Rascals, you authorize us and our applicable payment-processing providers to process the total amount displayed during checkout.
The total may include:
- Product price
- Applicable shipping charges
- Applicable taxes
- Any valid discount or promotion applied to the order
Submitting an order does not necessarily mean that the payment has been successfully approved.
Payment may be subject to authorization, verification, security screening, or fraud-prevention checks performed by Shopify, the applicable payment provider, financial institution, or other authorized service provider.
An order may proceed after the required payment authorization has been successfully completed.
Pricing and Currency
All prices on Furry Rascals are displayed in USD unless otherwise stated.
Customers should review the complete order summary before submitting payment.
The checkout page will display the applicable:
- Product price
- Quantity
- Shipping charge
- Discounts, where applicable
- Taxes, where applicable
- Final order total
Please review your billing information, shipping address, payment method, and final order total carefully before completing your purchase.
The price and currency shown throughout the purchasing process are intended to remain consistent with the information displayed for the applicable products.
Google requires advertised prices and currencies to remain consistent through the product page, cart, and checkout process.
Keeping Your Payment Secure
Payments made through Furry Rascals are processed using Shopify and applicable third-party payment providers.
Payment information is submitted through secure checkout functionality.
Furry Rascals does not need to directly retain complete card details on its own website servers when those details are processed by the applicable payment provider.
Payment providers may apply their own technical, security, and fraud-prevention procedures when processing transactions.
While reasonable measures are used to support secure transactions, no internet-based payment system can guarantee protection against every possible security risk.
Customers should also protect their devices, passwords, and payment-account information.
Google requires payment and personally identifiable information to be collected through secure checkout pages protected by SSL.
Reviewing and Verifying Orders
Some transactions may undergo additional review before an order proceeds to fulfillment.
This may include reviewing:
- Payment authorization
- Billing information
- Shipping information
- Order details
- Fraud-prevention indicators
In certain circumstances, additional information may be requested to help verify an order.
If an order cannot be successfully verified, processing may be delayed or the order may be cancelled.
If a paid order is cancelled, any applicable refund will be handled according to our Refund Policy.
When a Payment Doesn't Go Through
If your payment is declined or cannot be successfully processed, the order cannot proceed until an accepted payment is received.
Payments may fail for reasons including:
- Incorrect payment information
- Incorrect billing information
- Insufficient available funds
- Bank or card-provider restrictions
- Security or fraud-prevention checks
- An expired or unsupported payment method
- Technical problems with the applicable payment provider
If your payment is declined, please verify the information entered during checkout.
If the problem continues, you may need to contact your bank, card issuer, or payment provider for additional information.
Furry Rascals may not have access to the specific reason that a financial institution declined a transaction.
Sales Tax and Other Charges
Where required by applicable law, sales tax may be calculated and added to the order during checkout.
The amount of tax charged may depend on factors including the delivery destination and applicable tax requirements.
Any applicable tax amount will be shown as part of the order total before payment is completed.
Customers will have an opportunity to review the applicable charges before submitting the order.
No undisclosed mandatory product charges should be added after a customer has submitted payment.
Google requires merchants to clearly disclose the full expense associated with a purchase and not introduce undisclosed payment obligations during checkout.
How Refunds Work
Approved refunds are generally returned to the original payment method used for the order.
We do not normally redirect an approved refund to a different card, bank account, or unrelated payment method.
Refund eligibility and return requirements are explained in our:
After an eligible returned item has been received and reviewed, approved refunds are generally processed within 10 business days.
After Furry Rascals processes a refund, the customer's bank, card issuer, or payment provider may require additional time before the refunded amount appears in the customer's account.
The exact posting time is controlled by the applicable financial institution or payment provider.
Order Holds for Suspicious Activity
To help protect customers and our business from fraudulent or unauthorized transactions, certain orders may be temporarily reviewed or placed on hold.
Depending on the circumstances, we may:
- Review the order details
- Request additional verification
- Temporarily delay fulfillment
- Cancel the transaction if it cannot be satisfactorily verified
These measures are intended to help reduce unauthorized or fraudulent transactions.
If a paid order is cancelled following verification review, any applicable refund will be returned according to our Refund Policy.
Currency Conversion and International Cards
Furry Rascals currently displays its store prices in United States Dollars (USD).
If you use a payment method issued outside the United States, your bank, card issuer, or payment provider may convert the transaction into another currency.
The payment provider may apply:
- Its own exchange rate
- Foreign transaction charges
- Currency-conversion fees
- Other bank or card-provider charges
These external fees are determined by the customer's financial institution or payment provider and are not controlled by Furry Rascals.
They may therefore not appear as part of the amount charged by Furry Rascals at checkout.
Customers who have questions about possible foreign-transaction or conversion fees should contact their payment provider before placing an order.
Payment Disputes and Chargebacks
If you believe there is an error with a charge relating to an order from Furry Rascals, please contact our customer support team so we can review the transaction.
When contacting us about a billing issue, please provide:
- Your order number
- The email address used during checkout
- The amount or transaction in question
- A brief explanation of the issue
You also retain any rights you may have to contact your bank, card issuer, or payment provider regarding a payment dispute.
Our customer support team can assist with reviewing order and payment information available to Furry Rascals.
For matters involving returns or refunds, please also review our Return Policy and Refund Policy.
Contact Us
If you have questions about a payment, billing issue, refund transaction, or this Payment Policy, please contact us.
Business Name: Furry Rascals
Website: furryrascals.shop
Email: support@furryrascals.shop
Phone: +1 (646) 476-4169
Business Address: 607 W 158th St, New York, NY 10032, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Response Time: Within 24 to 48 hours during business days
Time Zone: GMT-05:00 (Eastern Time)